Terms & Conditions + Refund & Return Policy - Kushtiar Kulfimalai

Effective Date: 14-02-2026

Welcome to Kushtiar Kulfimalai. By using our website, you agree to the following terms:


1. Use of Website

You agree to:

  • Provide accurate information when placing orders

  • Use the website for lawful purposes only

  • Not misuse or attempt to damage the website


2. Product Information

We strive to ensure product descriptions, prices, and images are accurate. However:

  • Slight variations in product appearance may occur

  • Prices may change without prior notice


3. Orders & Payments

  • Orders are confirmed only after payment is received (unless Cash on Delivery is offered).

  • We reserve the right to cancel any order due to stock unavailability or pricing errors.


4. Delivery Policy

  • Delivery time depends on your location.

  • We are not responsible for delays caused by courier services or unforeseen circumstances.


5. Intellectual Property

All website content (logo, images, text) belongs to Kushtiar Kulfimalai and may not be used without permission.


6. Limitation of Liability

We are not liable for:

  • Indirect or incidental damages

  • Allergic reactions (please check ingredients before consumption)


7. Governing Law

These terms are governed by the laws of Bangladesh.

 

At Kushtiar Kulfimalai, customer satisfaction is our priority.


1. Return Policy

Due to the perishable nature of our food products:

  • Products cannot be returned once delivered.

  • Returns are only accepted if the item is damaged or incorrect at the time of delivery.

Customers must:

  • Inform us within 24 hours of delivery

  • Provide photo evidence of the issue


2. Refund Policy

Refunds may be issued if:

  • Wrong product was delivered

  • Product was damaged during delivery

  • Order was cancelled before dispatch

Refunds will be processed within 7–10 business days via the original payment method.


3. Order Cancellation

  • Orders can be cancelled before dispatch.

  • Once dispatched, orders cannot be cancelled.


4. Contact for Refund/Return

For any issues, please contact:

📧 info@kushtiarkulfimalai.bd
🌐 https://kushtiarkulfimalai.bd


If you’d like, I can also:

  • ✔ Make it more legally formal

  • ✔ Add GDPR compliance section

  • ✔ Add Bangladesh eCommerce compliance language

  • ✔ Convert into HTML format for direct website upload

  • ✔ Create Bengali version

Just tell me your preference.